Kotak Mahindra Bank has emerged from a period of operational and credit challenges, according to Managing Director and CEO Ashok Vaswani.
The bank’s chief executive highlighted the institution’s resilience in navigating a technology embargo and addressing elevated stress within its unsecured retail loan portfolio over the past two and a half years.
Vaswani emphasized a renewed focus on a customer-centric approach to drive future growth.
Vaswani emphasized a renewed focus on a customer-centric approach to drive future growth.
The comments come as the bank seeks to stabilize its balance sheet after facing scrutiny over asset quality in its retail segments.
The leadership’s strategy appears aimed at restoring investor confidence and positioning the lender for sustainable expansion despite recent headwinds.
The remarks follow a period of market volatility for the stock.