The global aviation industry is grappling with a €6.3 billion annual cost associated with lost and mishandled baggage, according to new data from Il Messaggero.
This financial burden persists despite significant improvements in operational efficiency, underscoring the challenge airlines face in managing service quality amid surging demand.
8 billion in 2024. While the rate of mishandled baggage has dropped by 23% to 4.
Global passenger traffic is projected to reach 5 billion in 2025, up from 4.8 billion in 2024.
While the rate of mishandled baggage has dropped by 23% to 4.9 bags per 1,000 passengers, the sheer volume of travelers means the total number of incidents remains high.
For investors, this represents a structural cost pressure that is difficult to offset through efficiency gains alone.
The data arrives as European Union transport ministers finalize a political agreement on a revised framework for air passenger rights.